Privacy Policy

Bethany Limousine INC ("Company," "we," "us," or "our") operates the website www.bethanylimo.com and provides limousine and car service throughout the Chicagoland area. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or contact us for services.

By using our website or submitting your information through any of our forms, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Contact information — your name, phone number, and email address
• Trip details — pickup and drop-off locations, date, time, number of passengers, and vehicle preference
• Messages — any notes or questions you submit through our contact or quote forms

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This data is used solely to improve our website and is not linked to your personal identity.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and service inquiries
• Confirm and coordinate your bookings
• Send you trip reminders or follow-up communications related to your booking
• Improve our website and customer experience
• Comply with applicable laws and regulations

We do not use your information for automated marketing campaigns or sell it to third-party advertisers.

3. SMS / Text Messaging

By submitting your phone number through our quote or contact forms, you consent to receive SMS text messages from Bethany Limousine INC. These messages may include:

• Confirmation of your quote request or booking
• Trip reminders and scheduling updates
• Responses to your inquiries

Message frequency varies based on your interaction with us. Standard message and data rates from your carrier may apply.

To opt out: Reply STOP to any text message at any time to unsubscribe. You may also reply HELP for assistance.

We use Twilio as our SMS service provider. Your phone number is shared with Twilio solely for the purpose of delivering messages. Twilio's privacy policy is available at twilio.com/legal/privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers — We use Resend for email delivery and Twilio for SMS. Both receive only the data necessary to deliver your messages.
• Legal requirements — We may disclose your information if required by law, subpoena, or other legal process.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected — typically the duration of your booking and any follow-up period. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at bookings@bethanylimo.com or call (773) 640-0875.

7. Cookies & Tracking

Our website may use cookies or similar technologies for basic functionality and analytics. We do not use cookies to track you across third-party websites or for targeted advertising. You can disable cookies in your browser settings without affecting your ability to use our site.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: